January 28, 2010
Technical Difficulties Pt 2
Good news, we're back up and running.
The correspondence is too long to post (and possibly gives too much detail about the workings of the PTS empire...) but suffice to say that after a misdiagnosis of the problem and an email containing the phrase "You are not alone in the shared hosting environment. Perhaps it is time for you to consider getting a server. Thank you." in the middle of a paragraph (for maximum snarky effect) I have now had the database reopened and PTS is back in action.
I've taken some precautions to prevent unreasonable load on the servers - which is what apparently caused the database to be closed - however I can't see what effect the (alleged) 78,000 update queries and 28,000 insert queries had. The database looks exactly the same as it did on Tuesday.
Fingers crossed for no more meltdowns...
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